Mo Katibeh- The Communication Leader

RingCentral, Inc. is a foremost benefactor of commercial cloud infrastructures and contacts center resolutions grounded on its influential Message Video Phone worldwide platform. RingCentral authorizes modern mobile and dispersed personnel to connect, cooperate, and attach via any style, device, and location. RingCentral offers three essential products in its portfolio: RingCentral, a Combined Infrastructures as a Service platform counting team messaging, video conferences, and cloud phone scheme; RingCentral Audiovisual, the company’s video summits explanation with team messaging that allows Smart Video Conferences and RingCentral cloud Interaction Center resolutions. RingCentral’s open stage mixes with principal third-party commercial requirements and allows customers to modify business systems effortlessly. RingCentral is headoffice in Belmont, and has offices worldwide.

On January 10th, 2022, RingCentral Inc announced the appointment of Mo Katibeh to the organization. Mo will be the next head of marketing at RingCentral, Inc. Before joining the communication company; Mo had served at several organizations, including AT&T Business, as the Chief Marketing Officer and the Chief Product Officer of the organization. In his latest role as the Chief Operating Officer, Mo will report to the Chief Executive officer and the Chairman of RingCentral, Vlad Schmunis. Mo Katibeh has worked for AT&T Business for over 20 years serving in different capacities. Mo gained vast experience while performing at the organization. Under the leadership of Mo, the AT&T Business rose to high heights.

Vlad, the Chief Executive Officer and the Chairman of RingCentral, Inc, noted that he was thrilled to welcome Mo Katibeh into the organization. Vlad mentioned that the communication organization values its clients, and given that is the firm’s value, Mo is the best person to take the position of Chief Operating Officer; he trusts that Katibeh will bring the best insight to the organization. Mo Katibeh will get the best of the communication company starting January 2022 and beyond. Mo katibeh is also happy to be part of the company and trusts that he will benefit the communication group.

Mo Katibeh’s Education And Career Success

Mo Katibeh is a renowned and award-winning senior global executive with an extensive track record of inspiring high performance from his teams, delivering a customer focus and unbeatable results.

He spent his childhood in the United Kingdom but has also lived in other parts of Europe, South America, the Middle East, and the United States.

He attended Oklahoma State University and graduated with a Business bachelor’s degree with majors in Marketing, International Business, and philosophy. He later attended the University of Texas, Dallas, and graduated with an Executive Master of Business Administration.

MO Katibeh is the current Chief Operating Officer and President of Ring Central, overseeing the company’s products, sales, human resources, customer experience, marketing, and corporate strategy.

Mo Katibeh is a seasoned technology leader with over two decades of experience in cloud, technology, sales, and product roles. He has used that knowledge and experience to focus on accelerating RingCentral’s growth by increasing investments in strategically essential areas for the organization’s long-term success.

Since he joined the company, he has optimized its systems and processes, making it more agile. He has helped RingCentral’s customers change their business communications to the cloud. He has also helped integrate operational discipline, which has helped drive durable and profitable growth.

Before joining RingCentral, Katibeh worked at AT&T, where he remained for 20 years. He held various executive technology, sales, product, cloud, and marketing positions, including EVP Chief Marketing Officer and EVP Chief Product and Platform Officer of AT&T Business.

He oversaw the company’s product and marketing responsibilities. He also attended market sales for wholesale, indirect, and digital channels.

Under his leadership, AT&T developed a multi-billion dollar collaboration, communications, and security business. This helped the company grow and deploy innovative cloud-based technologies, driving market-leading growth.

Mo Katibeh has also overseen one of the most extensive Broadband and 5G deployments globally, with the most significant capital investment throughout AT&T’s history. He was also the first hologram to be transmitted over 5G.

His success saw Forbes recognize him as one of the most influential CMOs globally in 2019 and 2020.

Alejandro Pena, Keter CEO, Keeps the Brand True to the Community Through Sustainability

Keter, the world’s second-largest furniture maker, is a family-owned enterprise operating for seven generations. Alejandro Pena, the CEO of Keter, had been grappling with the challenges of globalization. The company produced goods in China and Brazil but needed more competitiveness in markets such as Germany and France.

  1. Looks to an Innovative, Sustainable Future

Nowadays, Keter is one of the world’s largest furniture providers, but only a decade ago, it was a small-scale Chinese producer. Alejandro Pena says that they have been making meaningful progress in their business.

  1. Look for Eco-Friendly Resins

Pena believes that the most pressing issue for the company is bringing down production costs. Furniture prices are being driven down due to industry overcapacity and Chinese manufacturers taking over European markets. To survive, Pena has been looking towards innovative solutions, such as eco-friendly resins made out of corn or sugarcane.

  1. Why Sustainability Is Good for Business and Employee Morale

Pena believes that sustainability is the company’s greatest asset and tries to live by this belief. He has committed to using sustainable materials when producing furniture and puts his staff first in all decisions.

  1. Fight for the Environment

While Keter has committed to eco-friendly furniture, it also rationalizes production costs and improves employee relations. Alejandro Pena, CFO Pasquale Iannone, and their staff have their sights set on making it a sustainable company—for the Environment and business.


“I believe that we can make it a sustainable company for the Environment and business. The next over 10 years will bring important changes in the furniture industry and we need to prepare ourselves for these by taking advantage of new technologies and strategic models.”

“A Keter, as a brand, is not just about good design or well-made products, but values. It is more than just a material; it represents unique design ideas, style, and value.

Mitto – Implementing An Omnichannel Approach to Customer Experience

Mitto is a company that provides omnichannel customer experience solutions to businesses. An omnichannel approach refers to the integration of multiple channels, such as email, live chat, and social media, into a seamless and consistent experience for customers. Mitto is headquartered in San Mateo, CA, with offices in New York City, London and Berlin.

Mitto was founded in 2011 by a team of expert data scientists and technologists. The company launched its first product to customers in early 2012 and achieved widespread adoption by the financial services industry. Mitto has continued to expand rapidly and now serves more than 200 global brands across consumer goods, electronics, financial services and retail.

Implementing an omnichannel approach is crucial for businesses looking to enhance customer experience and retain customers. By providing customers with a seamless experience across multiple channels, businesses can build stronger relationships with their customers, increase customer satisfaction, and drive brand loyalty.

Mitto’s omnichannel platform integrates with existing systems and processes to provide a unified view of customer interactions and data. This allows businesses to provide personalized and proactive support to their customers, regardless of the channel they choose to use.

Mitto’s platform also includes advanced analytics and reporting capabilities, enabling businesses to gain insights into customer behavior and preferences. This information can be used to continuously improve customer experience and drive business results.

In addition, Mitto’s platform is highly scalable and flexible, allowing businesses to easily add new channels and expand their omnichannel approach as their customer needs change. The platform is also highly secure, ensuring that sensitive customer data is protected at all times.

In addition to its flagship product, Mitto also provides solutions for partner businesses through the Mitto Partner Program (MPP). With MPP businesses can incorporate Mitto’s technology into their existing systems or use it stand-alone as a turnkey offering.

How Mitto’s Services Can Help Improve Your Customer Service in 2023

Mitto Uses Data to Create Tools for Better Customer Experience

Mitto AG is a platform for businesses. Through the platform, businesses can find solutions for all multichannel communications with their customers. To create these solutions, Mitto has conducted several surveys regarding customer experience. Thanks to the surveys, the platform knows the impact of customer experience on customer behavior and conversions. According to Mitto, the marketing and customer support staff in a business are responsible for meering the rising demands of the customers.

For any business to meet the rising demands from consumers, they need effective communication. With so many communication channels available for businesses, it might be challenging for businesses to effectively engage the customers. This is where Mitto comes in. Through Mitto, a business is able to engage and interact with customers across different channels for better customer experience and consequently better conversions and business revenue.

According to Mitto, 2023 will see businesses using even more communication channels. Their goal is to make it easier for these businesses to effectively use these channels with unification of communication channels and customer support. With the omnichannel strategies and solutions that Mitto has to offer, businesses will experience more revenue growth. An omnichannel strategy enhances customer loyalty. When customers are happy, there will be less likelihood of them leaving for other businesses.

A Team of Experienced Experts

At the helm of Mitto operations is Ilja Gorelik, co-founder and COO. Ilja is an experienced tech entrepreneur who has worked in the telecommunications industry for many years. He is also responsible for the growth of several startups in different industries. He, and Andrea Giacomini, partnered to start Mitto AG in 2013 to help even more people run their businesses the right way.

Barry Lall is a successful entrepreneur

Barry Lall is a successful entrepreneur, investor, and philanthropist based in the United States. He is the founder and CEO of Maverick Hotels & Restaurants, a hospitality company that owns and operates a diverse portfolio of hotels and restaurants in the US and beyond. Lall started his career in the hospitality industry in the 1990s, working in various roles at hotels and restaurants across the country. He founded Maverick in 2012, with a vision to create a unique hospitality brand that emphasizes personalized service, luxury amenities, and culinary excellence.

Under Lall’s leadership, Maverick has grown into a major player in the hospitality industry, with a portfolio of over 50 properties in 14 states, as well as in the Caribbean and Europe. Some of Maverick’s most notable properties include the Adelphi Hotel in Saratoga Springs, NY, the Margaritaville Island Hotel in Pigeon Forge, TN, and the Hotel Zackery on Catalina Island, CA. Lall has also been instrumental in developing and launching several successful restaurant concepts, including the award-winning Houndstooth Grill & Tavern.

In addition to his work in hospitality, Barry Lall is also an active philanthropist and community leader. He has donated millions of dollars to various charitable causes, including education, healthcare, and disaster relief. Lall is a member of the board of directors of the Make-A-Wish Foundation, and he has also supported organizations such as the American Cancer Society, the American Red Cross, and the United Way.

Lall’s success in business and his commitment to giving back have earned him numerous accolades and recognition over the years. He has been named to the Forbes “America’s Best Entrepreneurs Under 40” list, and he has also been recognized by the Saratoga Springs Chamber of Commerce for his contributions to the local community.

 Launch House Provides Entrepreneurs With the Opportunity to Grow

Launch House is the social club that assists burgeoning leaders to upgrade and live finer. The Launch group is a carefully chosen assembly of creators, engineers, and venture capitalists who are engineering the future. Membership of the alliance comprises admittance to our restricted in-person co living abodes in prominent cities, ideal sights and situations, and conferences around the globe. Membership includes:

  • Executive training possibilities.
  • Fundraising assistance.
  • Unlimited entry to our digital cohort-based classes.
  • Coworking social clubs in major cities.

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The LH fosters education and professional advancement as well as deep, truthful associations instead of transaction networking prospects.

Emerging today, the whole subscription society aimed at uniting and backing leading businesspeople – Launch House – declared the commencement of their venture department House Capital and its $10 million establishment share. The fund concentrates on financing corporations in its society and other high-growth, up-and-coming outfits. The debut of House Capital will advance aid LH by forming a mechanical feedback loop since most earnings from the fund will be redistributed into Launch House itself. This additional revenue will allow LH to create more powerful programming and special occasions for members.

Conceived by Michael Houck, Brett Goldstein, and Jacob Peters, House Capital intends to construct their current ties with creators early on in their narrative. House Capital has already made simultaneous investments with outstanding lead investors such as a16z, Sequoia, Paradigm, and Y Combinator. Inventors of startups that House Capital funds will secure perpetual membership to the LH society and full admittance to group conveniences, including financial aid, online collective-based courses of study, as well as selective face-to-face residencies and retreats around the globe.

House Capital Alliance comprises diverse individuals from the tech and amusement environment. Limited Partners include the initiators of Dropbox, YouTube, and Riot Games, Michael Ovitz, Peter Hollens, Serena Williams, and top-level heads from Polygon Studios. Furthermore, the firm comprises General Partners from other finances among its Limited Partners comprising Andrew Chen and Sriram Krishnan from a16z, Rick Yang from NEA, and James Currier from NFX. Creators such as Peter Hollens and Bored Elon Musk complete the collective.

Margie Hauser’s Musical Journey

Margie Hauser is a Class of 1983 graduate of National Louis University and currently resides in Muncie, IN. She has been an educator for over 30 years and special education teacher for the past 20 years. This summer she will celebrate her 25th year as Special Education Coordinator at the Muncie School Corporation. Margie supervises nine elementary schools and oversees a departmental budget of $1.5 million annually as well as salaries for 23 people who provide services to about 950 students who have been identified with disabilities. At Muncie Schools, Margie provides education services to all students with disabilities from preschool through the eighth grade. This article is intended to be a written account of the author’s experience at National Louis University, as well as provide some insight into what it is like to work with children with disabilities every day.

Margie and her husband Chris have four children: Sarah (26), Timothy (25), Ashley (22) and Rachel (19). They have five grandchildren – three boys and two girls. She has two sisters: Terri and Denise. Denise has two children: Colin (19) and Hannah (14). Timothy is married to Marissa and they have one son, Taylor (4). Their first grandchild is expected in December 2010! Sarah is married to Shane and they have a daughter, Cheyenne (3). Ashley is engaged to Adam. Margie loves spending time with her family, gardening and decorating for Christmas every year.

National Louis University

 Margie Hauser graduated from Muncie Central High School in 1982. The following year I enrolled at National Louis University and was accepted into the Early Childhood Education program with a specialization in Infant/Toddler Development. Since that time, I have taught preschool/kindergarten, second grade, third grade and fourth grade. I am currently teaching fifth grade and this is my second year as the Special Education Coordinator at Muncie School Corporation.

Margie Hauser graduated from National Louis University in 1983 with a degree in Early Childhood Education. I enrolled in college after my high school graduation in 1982. I was accepted into the Early Childhood Education program with a specialization in Infant/Toddler Development. Since that time, I have taught preschool/kindergarten, second grade, third grade and fourth grade.